Tracking numbers don't update on eBay

Incident Report for AutoDS

Resolved

Our team has been watching closely and we have seen the tracking numbers correctly updated in stores. This issue has now been successfully resolved.

Posted Feb 26, 2021 - 22:13 UTC

Monitoring

We believe we have fixed the issue and we are running a script to update all the orders that were missed.
We are monitoring all the previous orders, that should be updated over the next few hours.
We will keep you posted

Posted Feb 26, 2021 - 17:17 UTC

Investigating

We have been informed that the tracking numbers of the orders do not update on eBay.
Our Developers have been informed and actively working on this issue.
We will keep you posted for any news on the matter.

Posted Feb 26, 2021 - 12:25 UTC

This incident affected: AutoDS Auto Orders.